Paul Osterman is the Nanyang Technological University (NTU) Professor of Human Resources and Management at the M.I.T. Sloan School of Management. This article is based on his most recent book, The Truth About Middle Managers: Who Are They, How They Work, Why They Matter (Harvard Business School Press, 2009.)
Articles by this Author:
RECOGNIZING THE VALUE OF MIDDLE MANAGEMENT by Paul Osterman
Respect and recognition come to middle managers only grudgingly, if at all. Acknowledging their crucial role will surely boost organizational performance and morale.
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