 |
May/June 2002
DRUCKER'S CHALLENGE: COMMUNICATION AND THE EMOTIONAL GLASS CEILING
by
Paul Wieand
The supreme challenge for a leader is to change human behaviour, a formidable, if not impossible task. But for the leader who is emotionally intelligent, who is aware of and comfortable with his own self, will have a far greater chance of changing the behaviour of others than a leader who is not aware of himself. Using the theories of the esteemed management thinker Peter Drucker, the author points out that the leaders who inspire are those who have resolved their own identity crisis. But that is much easier said than done, and the daunting nature of the task is encapsulated in Drucker's Challenge, which states that every human being has an emotional glass ceiling, a natural resistance to changing identity. This ceiling is broken only when communication is so compelling that it overcomes that resistance, and how leaders can accomplish this goal is the subject of this article.
|
