November/December 2002

THE EFFECTIVE LEADER: UNDERSTANDING AND APPLYING EMOTIONAL INTELLIGENCE
by John (Jack) D. Mayer and David Caruso

Emotional intelligence can be misunderstood and misrepresented. But the bottom line is that the manager who can think about emotions accurately and clearly may often be better able to anticipate, cope with, and effectively manage change.

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About the Authors

John (Jack) D. Mayer
John (Jack) D. Mayer is Professor of Psychology at the University of New Hampshire, Durham, New Hampshire

David Caruso
David Caruso is a management psychologist and the founder of Worklife Strategies, Stamford, Connecticut.

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