Negotiation has come a long way. A once purely adversarial, one-time event has evolved into a relationship-based, ongoing process that puts a premium on empathy and co-operation. This author, an expert educator who has played a critical role in improving negotiators' skills and the results they achieve, discusses the substantial changes that have occurred in how negotiations are conducted today.
Linda Stamato
Linda Stamato is Co-Director of the Center for Negotiation and Conflict Resolution, and a member of the graduate faculty at the Bloustein School of Planning and Public Policy, Rutgers University.
