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March/April 2002
NEGLECTED RECEIVER OF KNOWLEDGE SHARING
by
N Dixon
Knowledge sharing allows teams and individuals to more quickly develop solutions to difficult problems, reduce costly duplication of effort, and create new, innovative solutions through collaboration. But, as this former George Washington University professor turned academic points out, most knowledge sharing practices neglect the group or individual who will receive and hopes to leverage the knowledge. Written to help the reader empathize with and understand the particular needs of the knowledge sharer, this article suggests what organizations and managers can do to support the particular needs of the other, important component of the knowledge equation, the knowledge receiver. (NOTE: Ms. Dixon's book, Common Knowledge, was chosen as The Globe and Mail's Report on Business's Best Business Book of 2000.)
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