Katrina Pugh
Katrina Pugh is the President of Align Consulting (http://www.alignconsultinginc.com/meet) and the author of Sharing Hidden Know-How: How Managers Solve Thorny Problems With the Knowledge Jam (Jossey-Bass, Wiley, 2011). She is on the Advisory Board of the Knowledge Management Institute of Canada and a lecturer at Columbia University.
Articles by this Author:
Knowledge Jam: Three disciplines to beat the merger performance odds
by Katrina Pugh | July / August 2011
Mergers fail for several reasons and one of the most common is the failure of managers to plan how to retain the knowledge that existed in both organizations before the merger. Or, simply put, knowledge is too often lost...
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